Nurse Educator has featured Dr. Clark within its pages and on its website numerous times over the years. Now the journal's podcasthas interviewed her in an episode, "Address uncivil encounters with cognitive rehearsal and evidence-based scripting." Dr. Clark is a former nursing strategist for ATI.
Richard L. Pullen Jr., EdD, RN, CMSRN, Professor of Nursing at Texas Tech University Health Sciences Center School of Nursing (Lubbock, Texas) and a member of the journal's editorial board, talks with Dr. Clark about the detrimental effects incivility and other forms of workplace aggression can have on individuals, teams, organizations, and patient safety.
The two discuss 4 strategic techniques that can help you address uncivil encounters: cognitive rehearsal, evidence-based scripting, deliberate practice, and debriefing.
Nurse Educator has featured Dr. Clark within its pages and on its website numerous times over the years. Now the journal's podcast has interviewed her in an episode, "Address uncivil encounters with cognitive rehearsal and evidence-based scripting." Dr. Clark is a former nursing strategist for ATI.
Click to discover more articles about Dr. Clark's work on civility on the ATI blog.